FAQ
Most frequent questions and answers regarding motor vehicle injury claims
Get medical attention and have every injury recorded, lodge an Online Crash Report, then lodge a Notice of Intention to Make a Claim with ICWA. You claim against the at-fault driver, but ICWA pays, because it is the compulsory third party insurer for WA-registered vehicles. Getting legal advice early helps you avoid steps that can weaken the claim.
ICWA expects a Notice of Intention to Make a Claim within 6 months of the crash, though lodging late does not automatically end your claim because ICWA has to show it was prejudiced by the delay. A firmer limit applies to court action: under the Limitation Act 2005 you generally have 3 years from the accident to start proceedings. Different rules apply for children and people under a legal disability.
Past and future loss of income, medical and rehabilitation costs, travel for treatment, paid and unpaid (gratuitous) care, and pain and suffering. If a relative died in a crash and you depended on them, a dependency claim is available under the Fatal Accidents Act 1959. What you recover depends on your injuries and losses.
Yes. Pain and suffering is only payable once your assessed amount passes a minimum threshold, which is $26,500 for 2025/26. A deductible reduces awards above that and phases out entirely above $103,000, with a maximum of $501,000. ICWA indexes these figures each year, so a fair injury assessment matters.
Yes. You can claim as long as another driver was at least partly at fault. Your compensation can be reduced in proportion to your share of the blame, known as contributory negligence, for things like speeding or not wearing a seatbelt. ICWA can also partially accept a claim.
You can still claim against ICWA after a hit-and-run or where the vehicle cannot be identified, provided you have made due search and inquiry to try to identify it and have given ICWA a statement setting out the basis of your claim. Reporting promptly and noting witnesses helps.
The Catastrophic Injuries Support Scheme, introduced on 1 July 2016, provides lifetime treatment, care and support to anyone catastrophically injured in a WA motor vehicle crash, regardless of fault. It covers injuries such as spinal cord injury, traumatic brain injury, severe burns and certain amputations.
Most claims settle by negotiation with ICWA without a court hearing. If a fair settlement cannot be reached, court proceedings can be started, and generally need to begin within 3 years of the accident. The realistic possibility of a court award is part of what drives a fair negotiated outcome.
Possibly. If your injuries leave you unable to work, you may be able to make a Total and Permanent Disability claim through your superannuation in addition to your motor vehicle claim. Receiving a motor vehicle settlement does not automatically rule out a separate TPD lump sum.





