A car accident is never ideal, and it can be even more frustrating when a parked car is involved. Whether it’s a minor scrape or significant damage, knowing how to respond is essential. If your vehicle has been hit while parked or you’ve accidentally damaged another parked car, following the right steps is crucial. Acting responsibly ensures compliance with legal obligations while protecting your interests. Taking immediate action can also help prevent further complications down the track.

What Should You Do If You Hit a Parked Car?
The first thing to do after hitting a parked car is to check if anyone was inside at the time of the car accident and ensure there are no injuries. If someone is hurt, call 000 immediately and wait for emergency services to arrive. Take a moment to stay calm, as keeping a clear head will help you handle the situation responsibly. Once anyone requiring medical attention has been assisted, try to find the vehicle owner and provide the following details.
- Name
- Contact number
- Residential address
- Insurance provider and policy information
- Vehicle registration number
If you cannot locate the owner, leave a note with your details in a visible spot. It is also a good idea to take photos of the damage and accident scene for insurance purposes.
Capture Photos of the Damage
It is essential to document the extent of the damage with clear photographs or videos. Take multiple shots from different angles and distances to ensure all details are recorded. Close-up images highlight specific damage, while wider shots provide context to the accident scene. Video footage can also be useful for capturing a more comprehensive view of the incident.
Assess Whether Your Car Is Safe to Drive
It is not always easy to determine the full extent of damage just by looking at your car. A minor dent or scratch could be hiding more serious internal issues. If you suspect your vehicle is unsafe or unroadworthy, contact your insurer as soon as possible and arrange for it to be towed. Driving a damaged vehicle could put you and others at risk, so it is always best to exercise caution.
Leave Your Details if the Owner Is Unavailable
If the other driver is not around and does not return within a reasonable time, write down your details and attach the note securely to the windshield. Make sure the note is easy to read and placed somewhere visible to ensure the owner can find it. Providing your name, contact information, and a brief explanation of the incident shows responsibility and helps resolve the situation smoothly.
Notify the Police if Necessary
The requirements for reporting a car accident to the police vary by state, but there are certain situations where it is essential. You should contact the authorities if any of the following apply:
- Someone is trapped, injured, or has lost their life
- There are hazards such as a blocked road, major debris, leaking fluids, or structural damage to property
- Your vehicle has sustained significant damage
If you are unsure whether a report is required, checking with local authorities can help ensure you follow the correct legal procedures.
Get in Touch with Your Insurance Provider
It is natural to forget details over time, which is why reporting the accident as soon as possible is important. Providing information while the incident is still fresh in your mind ensures accuracy and helps speed up the claims process. Once you submit the details, your insurer will assess the claim based on who was at fault and the type of cover you have. Acting promptly can help avoid delays and ensure a smoother resolution.

What Should You Do If Someone Hits Your Parked Car?
Picture this. You have just finished a great day of shopping, your cart is full, and you are loading items into the boot. Then you notice a dent in your door panel that was not there before. It is even more frustrating when the responsible driver has left without a note. While this can be an upsetting situation, there are steps you can take to resolve the matter efficiently and minimise stress.
Notify the Police if Required
If someone is trapped, injured, or has lost their life due to the accident, call 000 immediately and wait for emergency services to arrive. You should also contact the police if your car has sustained significant damage, the incident was a hit-and-run, or the other driver is uninsured. In these situations, filing a police report can support your insurance claim and provide official documentation of the event. Make sure to provide the police report number to your insurer, as this can help streamline the claims process and prevent unnecessary delays.
Are There Penalties for Leaving the Scene of an Accident with a Parked Car?
Yes, every Australian state and territory imposes penalties for hit-and-run accidents, including those involving a parked car. The severity of the consequences varies depending on the region and the circumstances of the incident. Penalties may include fines, licence suspension, demerit points, or even criminal charges in serious cases. It is always best to report the accident and take responsibility to avoid legal repercussions. Check the specific penalties that apply in your state or territory below:
- Western Australia (WA)
- Australian Capital Territory (ACT)
- New South Wales (NSW)
- Tasmania (TAS)
- Northern Territory (NT)
- Victoria (VIC)
- Queensland (QLD)
Look for Witnesses or Surveillance Footage
Begin by speaking to people nearby to see if anyone witnessed the accident. A first-hand account can provide valuable details about what happened and who was responsible. If the incident took place in a shopping centre car park, check with security to see if CCTV footage is available. This footage could help identify the third party’s car registration, especially in a hit-and-run case. If no surveillance footage exists, ask security staff if they noticed anything unusual, such as erratic driving or suspicious behaviour. Gathering as much information as possible can improve your chances of resolving the situation.
Find and Contact the Other Driver
If the at-fault driver has left a note on your car, reach out to them as soon as possible. The details of the incident will still be fresh in their mind, making it easier to obtain accurate information. When speaking with them, be sure to collect the following details:
- Name
- Phone number
- Address
- Insurance details
- Registration number
Prompt communication can help ensure a smoother resolution and speed up the claims process.
Stay Calm and Communicate Clearly
Although dealing with a car accident can be frustrating, staying level-headed and composed is essential. Remember that accidents happen, and approaching the situation with a clear mind will make the process smoother. Be upfront and cooperative when sharing necessary details with all parties involved, including the other driver, your insurance provider, and the authorities.
In addition to the details already mentioned, be sure to document the following:
- Name, phone number, and address of any witnesses
- Time, date, and exact location of the accident
- Photos of the crash site and damage to both vehicles from multiple angles
Thorough documentation will help support your claim and ensure a fair resolution.
Who Do I Call If I Am Not at Fault?
Even if you were not responsible for the accident, it is still advisable to contact your own insurance provider as soon as possible. Reporting the incident early allows your insurer to guide you through the claims process and determine the best course of action. In some cases, they may handle the claim directly with the at-fault driver’s insurer, saving you time and effort. The sooner you initiate the claim, the sooner you can work toward a resolution and any necessary vehicle repairs.
Notifying Your Insurance Provider
For a smoother and faster claims process, gather all necessary details before contacting your insurer. This includes the other driver’s name, address, and registration number, as well as your own policy documentation. Having this information readily available can help avoid delays. If the police were involved, be sure to obtain a copy of the police report or provide the report number to your insurer. This can serve as valuable evidence and support your claim, ensuring a more efficient resolution.

Lodging a Claim
Regardless of who is at fault, the claims process follows the same steps. If you need to file a claim, ensure you have all the necessary details, including the other driver’s information and any supporting documentation. Most insurers allow you to submit claims online, through their app, or by phone, making the process straightforward.
If you’ve been injured in a car accident, Soul Legal lawyers can assist with motor vehicle accident claims. Our experienced team in Perth provides guidance on claim eligibility, potential compensation, and the legal process to help you navigate your case.
Once you’ve provided the required details, your insurer will assess the claim based on factors such as fault, policy coverage, and whether your vehicle is repairable. If injuries are involved, you may need to lodge a Compulsory Third Party (CTP) or Motor Accident Injuries (MAI) Insurance claim. Since time limits apply, it’s best to act promptly to avoid delays.
Conclusion
Dealing with a car accident involving a parked car can be stressful, but knowing the right steps to take can make the process smoother. Whether you’ve accidentally hit a parked vehicle or discovered damage to your own, acting responsibly ensures legal compliance and protects your rights. From leaving your details to notifying the police when necessary, every action you take helps resolve the situation fairly.
If you’ve sustained injuries in a motor vehicle accident, seeking legal assistance can help you understand your rights and potential compensation. Soul Legal lawyers in Perth specialise in car accident claims and can guide you through the legal process. Our experienced team takes the stress out of managing claims, ensuring you receive the compensation you deserve. Contact Soul Legal today for a free, no-obligation claims assessment and take the first step towards securing your rights.
FAQs
What should I do if I hit a parked car and the owner isn’t around?
If you cannot locate the owner, leave a note with your contact details in a visible spot on the vehicle. Include your name, phone number, and a brief explanation of the incident. Taking photos of the damage and accident scene can also help with insurance claims.
Is it necessary to report a minor accident to the police?
It depends on the severity of the accident and the state regulations. If there are injuries, hazards, or significant damage, you should contact the police. In cases of hit-and-run incidents, filing a report is highly recommended.
Can I drive my car if it has been damaged in an accident?
If the damage is minor and does not affect the vehicle’s roadworthiness, you may be able to drive it. However, if you are unsure, it’s best to have it inspected by a professional. Driving an unsafe vehicle could put you and others at risk.
What happens if someone hits my parked car and doesn’t leave a note?
If you find your parked car damaged with no note left behind, check for witnesses or security footage. Report the incident to the police if necessary, and contact your insurer to discuss the next steps for lodging a claim.
What should I do if my car is towed after an accident?
If your car is towed, find out where it has been taken and contact the towing company. Your insurer may cover towing costs, so notify them as soon as possible. Retrieve any personal belongings from your vehicle and check the towing invoice for accuracy.
Users Also Say
What Should I Do If Someone Hits My Parked Car and Leaves?
An***mo**En***eer_
Report the incident to the police first, then notify your insurance provider.
A hit-and-run is illegal, and since you have the other vehicle’s registration details, authorities can track down the driver. If the incident can be proven, you may be able to recover the costs through insurance or legal action.
It’s also possible that the note was left by the other driver for this very reason, though typically, they would include their contact details.
M*G***en
Yes, failing to exchange details after an accident is illegal. You should file a police report as soon as possible.
I experienced this myself. The police were able to track down the driver and made him call me to provide all his details.
Ph**M*U*B**y
Take photos of everything, including the location and how the car was parked.
After gathering evidence, file a police report to ensure the incident is properly recorded.

Rebecca Sorgiovanni is the Director of Soul Legal, a trusted Perth-based injury compensation lawyer with over two decades of experience representing injured clients in complex litigation and tribunals across Western Australia.












